Mailfo has radically changed the quality of support and also internal knowledge sharing. Truly impressed!
Using Mailfo for a few months, and totally loving it! Our staff loves that they can now easily identify pending and unassigned emails.
Assign a customer email as a task to a team-mate
Assign a customer email as task to a team member. They receive a notification in their Gmail Inbox
Its that simple! No more jumping between your Gmail and a customer support app
Easily see who is doing what, in your Gmail Inbox
Easily filter your Gmail inbox to see who has which customer emails assigned, and what tasks are pending
With Mailflo, an email thread is a task, and also the discussion about it
Share Email Templates, get back to customers faster
You can save and share email templates with your team, and embed them quickly into emails to customers
Shared email templates make customer support so much more faster!
See your tasks and mark them closed, right from Gmail
When a new customer email is assigned as a task to you, you immediately see a notification in your Gmail
You can also easily see your pending tasks right in your Gmail inbox